Privacy Policy

Last updated: August 30, 2026

1. Information we collect

• Account data: name, email, username, mobile number, password hash.
• KYC data: identity documents, selfie, address proof, submitted for verification.
• Financial data: deposit and withdrawal amounts, wallet addresses, transaction hashes.
• Usage data: login history, device information, IP address, and interaction logs used to secure your account.

2. How we use your information

• Provide and operate the platform (deposits, ROI, trading, withdrawals, referrals).
• Verify your identity and comply with anti-money-laundering (AML) obligations.
• Detect fraud, abuse, and security incidents.
• Send transactional emails such as confirmations, receipts, and security alerts.
• Improve our features and support responses.

3. Legal basis

We process your personal data to perform our contract with you, comply with legal obligations, and where you have given consent (for optional communications). You can withdraw consent at any time.

4. Sharing

We do not sell your personal information. We share limited data with trusted subprocessors that help us operate the platform (cloud hosting, database, email delivery, KYC providers, analytics). Each subprocessor is bound by confidentiality and data-processing terms.

5. Data retention

We retain account and transaction data for as long as your account is active and for as long as required by law (including AML record-keeping obligations). You can request deletion of optional profile fields at any time.

6. Security

We encrypt data in transit and at rest, restrict access with role-based permissions, and continuously monitor our infrastructure. No system is perfectly secure — please use a strong unique password and enable two-factor authentication.

7. Cookies

We use strictly necessary cookies to keep you signed in and to protect your session. We may use limited analytics cookies to understand aggregate usage; these can be disabled in your browser.

8. Your rights

• Access, correct, or delete personal data we hold about you.
• Object to or restrict certain processing.
• Request a copy of your data in a portable format.

To exercise any of these rights, email support@emxprime.com.

9. International transfers

Your data may be processed in countries other than your own. We use appropriate safeguards, including contractual clauses, when transferring data internationally.

10. Changes

We may update this policy. Material changes will be announced in-app or by email; the "last updated" date above will always reflect the latest revision.

11. Contact

Data protection inquiries: support@emxprime.com.